SALEM – The Salem/Lisbon KOA Holiday campground has earned the Kampgrounds of America Inc. (KOA) Founder’s and President’s Awards, presented Nov. 16 at Kampgrounds of America Inc.’s Annual International Convention in Las Vegas, Nevada.
The KOA Founder’s Award, named in honor of Dave Drum, who founded KOA on the banks of the Yellowstone River in Billings, Montana in 1962, is KOA’s highest service award. It is awarded exclusively to those KOA campground owners and managers who attain world-class scores in both customer service and the KOA Quality Review.
The KOA President’s Award is presented to those campgrounds meeting exceptional quality standards and who receive high customer service scores from their camping guests. KOA surveys hundreds of thousands of campers each year regarding their KOA camping experience.
“Our campground owners and thousands of dedicated employees are essential to providing the superior level of outdoor hospitality KOA guests expect and it’s an honor to recognize this hard work,” said Toby O’Rourke, president and CEO of Kampgrounds of America Inc. “Our President’s and Founder’s awards are driven by camper feedback and an extensive annual review process. These award-winning KOA owners have made the right investments in their campgrounds and their staff to provide the best outdoor experience in North America.”
Campers are an enthusiastic group of travelers with growing expectations, according to recent research conducted by Kampgrounds of America Inc. The company’s research found that 53% of campers had already booked at least one camping trip for 2024 compared to just 13% of leisure travelers. This enthusiasm could be tied to the satisfaction campers experienced during their camping trips this year; 58% of campers state that their 2023 trips thus far have exceeded expectations.
To find out more about this KOA campground or the more than 500 KOAs across the U.S. or Canada, visit www.KOA.com.